Welcome to Custom Golf Ball Printing, provided by Biodegradable Golf Canada Inc. ("we", "us", "our"). Your use of our services constitutes your agreement to the following terms:
1. Order Liability: The responsibility for your order shifts to you once it is shipped. We aim for the highest standards in delivering your custom printed golf balls, but we cannot be held liable for any loss, damage, or delays during shipping.
2. Shipping Discretion: Shipping conditions are subject to external factors beyond our control, and we cannot guarantee specific delivery outcomes. Decisions regarding the resolution of shipping issues, including replacements or refunds, are at our discretion.
3. Data and Image Uploads: By uploading images or data for customization, you authorize us to use these materials to fulfill your order. Despite our efforts to protect your data, we cannot assure its complete security against data breaches. We are not liable for unauthorized access or use of your uploaded materials.
4. Print Quality: We strive to accurately reproduce your designs on our golf balls. However, due to the nature of custom printing, slight variations between the uploaded image and the final print may occur. Refunds or replacements based on minor discrepancies in print quality from the original upload will not be honored.
5. Right to Refuse Service: We reserve the right to refuse any order at our discretion, particularly if the submitted graphics are deemed inappropriate or violate our content guidelines. This decision is final and not subject to dispute.
6. Acceptance of Terms: Completing your purchase signifies your acknowledgment and acceptance of these terms, including that the risk of loss transfers to you upon our handover of the goods to the carrier.
Thank you for choosing Custom Golf Ball Printing. We are committed to delivering quality and satisfaction with every order. For questions or concerns about your order or our policies, please reach out to our customer support team.